Certificate download: Currently, SkillsUSA non-member educators cannot access student certificates. Students have access to their certificate(s) and can provide the certificate(s) to their educator.
Assessment retake(s): If a student needs to retake an assessment, please reach out to SkillsUSA’s Customer Care Team directly:

Toll-Free: 844-875-4557
Email: customercare@skillsusa.org
Hours: Mon., Wed., Fri.: 8 a.m. – 5 p.m. EST | Tues., Thurs.: 8 a.m. – 7 p.m. EST
Proctor keys: Proctor keys (for assessments) are created by educators and can be changed at any time. Only one proctor key can be in use at any given time. If a proctor key needs to be changed, educators can do so by simply changing it in their Pathful account and providing it to students, as needed.

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